Global Head Transaction Services @ ING
At ING Bank, Mark Buitenhek is responsible for payments, cash management, trade finance, working capital solutions, commercial cards as well as advanced analytics. This strategic business unit is heavily influenced by major shifts in client needs, technology, regulation and resulting changes on the various business models. Reshaping these models by a.o. innovation is one of the key aspects in this area, which is why Mark focuses on digitization, process redesign and distributed ledger solutions.
He is an active leader in a range of international industry bodies, a.o. SWIFT, MasterCard and the European Payments Council. Mark has over 29 years of international experience across Retail and Wholesale banking.